Frequently Asked Questions (FAQ)

 1. What types of jewelry do you sell? We specialize in handcrafted Kundan and beaded jewelry, made with love and care. Each piece is unique and inspired by traditional and modern designs. 2. Are all your pieces handmade? Yes! Every item at ArVajewelry is handmade, which means slight variations may occur — that’s the beauty of handcrafted jewelry. 3. Do you accept custom orders? Yes, we accept customized jewelry requests. You can contact us with your design ideas, and we’ll be happy to create something special just for you. 4. How long does it take to process and deliver an order? • Processing time: 2–4 business days (custom orders may take 7–10 days). • Delivery time: 5–7 business days all over in India. 5. What payment methods do you accept? We accept all major debit/credit cards, UPI, net banking, and wallets through secure payment gateways. 6. Can I return or exchange my order? We accept returns only for defective or damaged items. Earrings and customized jewelry are non-returnable for hygiene and personalization reasons. Please check our Return & Refund Policy for details. 7. How do I track my order? Once your order is shipped, you’ll receive a tracking number by email/SMS to follow your package. 8. Do you ship internationally? No, we cannot ship worldwide 🌍 right now. 9. How do I take care of my jewelry? • Keep your jewelry away from water, perfumes, and chemicals. • Store in a dry place, preferably in an airtight pouch or box. • Wipe gently with a soft cloth after use. 10. How can I contact you? You can reach us at: 📩 arva.vaidu2025@gmail.com | 📞 Call/WhatsApp - 07763029854 We’re happy to help! 💖